Views:

Issue:

The customer is inquiring about renewing the warranty for their Dell machines.

Cause:

information not provided in the case

Resolution:

To renew the warranty for your Dell machines, please follow the steps below:

  1. Contact Dell EMC Sales Support at DellEMCServices@ingrammicro.com or call 1-800-456-8000 Ext: 77009.
  2. Provide the necessary details, such as the service tag of your Dell machines, to the Dell EMC Sales Support team.
  3. The Dell EMC Sales Support team will process your request and provide you with a quote for the warranty renewal.
  4. Review the quote and confirm your acceptance.
  5. Once you have accepted the quote, place an order for the warranty renewal with Dell.
  6. After the order is processed by Dell, the warranty will automatically be attached to the service tag of your Dell machines.
  7. Your Dell machines will now have an updated warranty that will be valid until October of next year.

Please note that the warranty renewal process may vary depending on your location and specific Dell machine model. It is recommended to reach out to Dell EMC Sales Support for any further assistance or clarification regarding the warranty renewal process.

Remember to keep a record of your warranty renewal confirmation for future reference.

Expect this process to take 2-3 weeks so if the warranty expires on Oct 10, we recommend initiating the process on Sept 19.

Create a Work Order and add a task due the following year as a reminder.

 

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